Job Description
Company Description nIndexed builds creative SEO systems designed for the future of search. We partner with ambitious brands to deliver full-stack SEO solutions, supported by high-performance design, development, and strategic insights. Trusted by global clients, Indexed has driven millions in revenue, clicks, and conversions, along with top-ranking results in highly competitive markets. We create scalable, enduring growth systems for enterprise brands across the US, UK, and Europe.

Role Description nWe're looking for an experienced Project Manager / Customer Success Manager to own client relationships and project delivery for our growth marketing agency. You'll be the primary point of contact for clients, coordinate cross-functional teams, and ensure exceptional service delivery.

What You'll Do n
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- Manage day-to-day client communication via Slack, email, and callsn
- Coordinate work across SEO analysts, designers, developers, and HubSpot specialists to get the work donen
- Review deliverables before they go to clients, ensuring quality and accuracyn




- Handle client questions, concerns, and escalations with confidencen
- Track project timelines and hold team members accountable for deadlinesn
- Identify upsell opportunities and flag risks earlyn
- Work with finance on billing and invoicing matters
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What We're Looking For n
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- 3+ years in project management or customer success at a digital marketing agencyn
- Working knowledge of SEO, web development, CRM (HubSpot preferred), and design — you don't need to be an expert, but you need to understand enough to challenge the team and speak intelligently to clientsn
- Strong project management instincts — you're organized, detail-oriented, and can keep multiple workstreams movingn
- Excellent written and verbal English communicationn
- Comfortable being direct — you know when to push back on clients and when to crack the whip internallyn
- Experience working with international

📌 Junior Project Manager (Mumbai)
🏢 Indexed
📍 Mumbai