Job DescriptionDesignation : - Customer Service Associate (CSA ) Job-Location : - Bengaluru ( WHITE FIELD ) Company Website : - https://www.konecta-group.com @ Konecta we move towards the future and we do it together, Start or accelerate your career in the BPO industry . Job Responsibilities : - You Will be part of the Customer Service team of a renowned Client in UK , where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries Understand the customer concerns and provide accurate and timely resolutions through ( Email , Voice & Chat ) Deliver excellent customer experience and maintain high CSAT scores. Document all interactions clearly in CRM systems. Adhere to quality standards, process guidelines, and compliance requirements. Meet individual and team performance targets ( Productivity, Quality, CSAT ). Upsell/Cross-sell products or services where applicable. Required-Skills : - Atleast ( 0 - 5 yrs)



in the Customer Support role in the International Voice & Chat . Advanced level of English Communication Skills are required to express yourself clearly and professionally. Should be versatile with the Rotational-Shifts ( UK / US ). Working Mode :- Should be working Onsite from theOffice . Salary - Range : - For Freshers : - CTC Offered = ( 3 Lacs / Per Annum ) For Experienced : - CTC Offered = ( 4.5 Lacs / Per Annum ) @ WALKIN DRIVE DETAILS : - Timings : - From 11.00 AM Till 3.00 PM Date : - @ Saturday , 26th September - 2026. VENUE details : - Wework IWF Compus, Survey No.192, Main Road, B Narayanapura, Whitefield, Mahadevapura, Bengaluru, Karnataka 560048. DisClaimer : - Please note that the applications meeting the above mentioned criteria will only be considered for further process .

📌 Customer Service Associate (Bengaluru)
🏢 Konecta
📍 Bengaluru