We are hiring for one of our clients, a well-established company in the telecom domain, specializing in telecom infrastructure and solutions.

Job Title: DGM/GM – Business Development (BPO Services)

Location: Noida

Experience: 15+ Years

Industry: BPO / KPO

Job Overview-

We are looking for an experienced and result-oriented Business Development leader to drive business growth and new client acquisition for our BPO/KPO business.

The ideal candidate should have 15+ years of Business Development experience, preferably within the Domestic BPO industry, with a strong track record of acquiring new business, developing large accounts, and building long-term client relationships.

The role requires a strong understanding of sales, collections, and contact centre processes, along with the ability to develop and execute effective go-to-market strategies.

Key Responsibilities-
- Lead business development initiatives for the BPO/KPO business, with a robust focus on current client acquisition.
- Identify, develop,



and convert new business opportunities across relevant domestic BPO segments.
- Build and maintain strong relationships with CXOs, business heads, procurement teams, and key decision-makers.
- Develop and manage a strong pipeline of prospective clients and large accounts.
- Drive the complete business development cycle, from lead generation and prospecting to proposal, negotiation, closure, and transition.
- Develop and execute GTM strategies to expand the organization's presence across target markets and customer segments.
- Identify opportunities across domestic customer support, sales, collections, contact centre, and other BPO processes.
- Lead client presentations, solution discussions, commercial negotiations, and deal closures.
- Work closely with internal operations, solutioning, finance, and delivery teams to develop customized proposals aligned with client requirements.
- Drive revenue growth through new client acquisition, strategic accounts, and expansion

📌 Associate Director of Business Development (Noida)
🏢 Languafina
📍 Noida