Network and Security Operations - Lead | SRM Tech | Onsite
About SRM Tech
SRM Technologies is a global digital and engineering partner delivering capabilities across data and AI, enterprise platforms, embedded and platform engineering, supply chain, and design-to-manufacturing services.
We work across high-impact industries such as Mobility, Life Sciences, Healthcare, and Logistics, supporting enterprises across North America, APAC, and Europe in building intelligent, future-ready ecosystems and driving transformation at scale.
As a Outstanding Place to Work®-certified organization, we are committed to creating an environment where people can learn, grow, and thrive. We believe empowered individuals drive innovation, deliver value to customers, and play a meaningful role in shaping our collective success.
At SRM Tech, every contribution matters, and we are always looking for passionate individuals who are eager to shape their careers with us.
Location : Chennai
Work Mode : WFO (24/7 Rotational shift)
Preferred Experience : 8 – 12 years
About the Role:




The NOC + SOC Lead will be responsible for leading 24x7 Network and Security Operations, ensuring service availability, security monitoring, incident response, and operational excellence. The role will manage a team of 14 analysts, provide technical leadership, handle major incidents, drive SLA compliance, and act as the primary customer escalation point.

Key Responsibilities:
Operations & Service Delivery
- Lead and manage 24x7 NOC and SOC operations.
- Ensure continuous monitoring, alert triage, and incident management.
- Manage shift coverage, resource planning, and operational governance.
- Drive SLA, KPI, and service quality compliance.
- Conduct daily, weekly, and monthly operational reviews.

Incident & Security Management
- Lead Major Incident (P1/P2) management and escalation activities.
- Oversee security investigations, threat analysis, and incident response.
- Ensure rapid escalation of high and critical securit

📌 Network and Security Operations (India)
🏢 SRM Technologies
📍 India