Job Description
Hi All, We are organising a Walkin drive on 25th & 26th Sept (Friday & Saturday) at our Navallur, Chennai Campus. *Please note that we are looking for only immediate to 30days notice period candidates. We have multiple positions for the role, so please feel free to refer your friends/colleagues. Role: Sr. Process Associate/Analyst/Team Lead Process: UK Life & Pension Operations Job Location: Chennai, Navallur Shift: UK / European Business Hours Employment Type: Full time Experience level: 1 to 10years Work Model: WFO Drive dates: 25th & 26th Sept (Friday & Saturday) Drive Location: HCL Tech, ETA 3 Block – Techno Park, SEZ, 33 Rajiv Gandhi Salai, Navallur, Chengalpattu, Chennai, Tamil Nadu – 603103 Contact Person: Devadharani Time: 12PM TO 3PM Role Summary: Support Life & Pension operations by processing policy-related transactions, ensuring accuracy, compliance, and timely delivery within SLA/KPI targets.



Key Responsibilities Process Life & Pension requests as per SOPs and quality standards. Review and update policy information accurately. Meet SLA, KPI, and productivity targets. Coordinate with internal teams and UK/European stakeholders. Manage transactions using workflow systems. Support audits and process improvement initiatives. Skills & Qualifications Graduate in any discipline. Good English communication skills. Strong attention to detail and process orientation. Understanding of SLA/KPI-driven operations. Proficient in MS Office (Excel, Word, Outlook). Preferred Experience 1-10 years in Insurance BPO, preferably Life & Pension operations. Exposure to UK/European clients or processes is an advantage. Key Competencies Customer Focus Problem Solving Teamwork Adaptability Time Management

📌 Walkin Drive At HCL Tech, Navallur (Chennai)
🏢 HCLTech
📍 Chennai