Job Description
About Position: We are hiring for the Support Engineer position in Pune, requiring between 5 to 8 years. Role: Support Engineer Location: Pune Experience: Between 5 to 8 Years Job Type: Full-Time Employment What You'll Do: Operate, monitor, support, and improve enterprise platforms and services using Postgres DBA, Progress 4GL, QAD ERP. Troubleshoot incidents and service issues, perform root-cause analysis, and implement sustainable corrective and preventive actions. Execute approved configuration, deployment, maintenance, upgrade, patching, and validation activities with appropriate controls. Maintain operational documentation, runbooks, knowledge articles, support evidence, and status updates. Collaborate with application, cloud, network, database, security, and service-management teams to maintain reliability and availability. Expertise You'll Bring: Practical administration and production-support experience involving Postgres DBA, Progress 4GL, QAD ERP. Strong understanding of monitoring, incident resolution, change execution, troubleshooting, performance,



availability, and operational controls. Ability to follow and improve standard operating procedures, document technical work, and communicate status clearly. Strong analytical, ownership, customer-service, collaboration, and problem-solving skills. Ability to work effectively in structured enterprise support environments and manage priorities responsibly. Advantages: Competitive salary and benefits package Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Values-Driven, People-Centric & Inclusive Work Environment:

📌 Support Engineer (Maharashtra)
🏢 Persistent Systems
📍 Maharashtra