22 Sep
|
Karur Vysya Bank(KVB)
|
Karur
22 Sep
Karur Vysya Bank(KVB)
Karur
The Service Quality Manager is responsible for ensuring consistent, uniform, and superior customer experience across all customer touchpoints, including branches and call centers. The role focuses on driving excellence in customer service by defining service standards, measuring and auditing service quality, tracking customer complaints and Turnaround Times (TATs), improving the quality of customer interactions, and driving structured training interventions to embed service excellence across the Bank.
📌 Service Quality Manager (Karur)
🏢 Karur Vysya Bank(KVB)
📍 Karur