JOB DESCRIPTION:
Role: Unit Head
Function: Retail Operations
Reports To: Area Head
Qualification: Graduate/MBA/PGDBM
Experience: 8+ year in Retail Operations

Key Accountabilities/Responsibilities

Conducts periodic review of Business with all stakeholders for visibility and corrective measures.
Strategies sales plans; Budgeting & control checkpoints
Making strategies to increase market share, boost conversion, improve stockturns, enhanced enrollments in loyalty programs, Improve cash-memo size and quantities and customer retention.
Responsible for conserving and protecting assets by Managing assets judiciously for higher asset turnover.
Ensures Processes adherence & Audit closures.
Strategizes to maintain and Improve Service Standards.
Leading People.




Improve Profitability & Resource Management.
Responsible for Store Image.
Maintain & build PR and Business Relations.

Competencies / Skills Required:
Analysis & Judgement, Strategic Perspective, Teamwork & Networking, Leadership, Initiating Action / Results Focus, Customer Focus, Process Orientation.

Relations-
Internal:
Operations, B&M;, Administration & Maintenance, D&L;, Marketing, Human Resource, Institutional Visual Merchandising, Accounts teams, Store Operations Team
External:
Vendors, Brand Managers, Government departments.

📌 Unit Head (Hyderabad)
🏢 Shoppers Stop
📍 Hyderabad