Job Description

Candidate should be responsible for providing high quality Software support to end business clients.

Should have positive grasping of new software solutions and products.

Integration knowledge with API and Identifying Logs.

Coordinating with third party teams for closures of integration.

Able to Overlook Team and provide closure for pending tasks.

Able to Take a Responsibility for the New task.

Should have Valuable Support Ticket management Skill Positive Communication in English and Hindi.

Coordinate with internal team for Issue Resolving, Identify Bugs and assignment to internal team & coordination with customer for the same.

Required Candidate profile
Freshers-2 Years of Experience in the field
Good Communications skills
Understanding Customers queries and having an approach towards solution
Support Need to Be Provided Over Phone, Email, Ticketing Solution & Chat
Understanding of Windows OS, IIS, SQL is a plus.

📌 Software Support Engineer Ahmedabad
🏢 Height8 Technologies
📍 Ahmedabad