21 Sep
|
Trip Bel Online Private
|
India
21 Sep
Trip Bel Online Private
India
Key Responsibilities
Process and issue travel tickets (airlines, trains, buses) accurately and efficiently.
Handle travel reservations and bookings using GDS (Amadeus, Sabre, Galileo, etc.) or other ticketing systems.
Respond to customer enquiries via phone, email, WhatsApp, or in person.
Provide fare quotes, schedule information, and itinerary options.
Assist customers with changes, cancellations, re-issuances, and refunds.
Maintain updated knowledge of airline rules, fare types, taxes, and service charges.
Ensure all ticketing documentation and customer details are properly recorded.
Coordinate with airlines, travel partners, and vendors for bookings and confirmations.
Resolve customer issues and complaints with a skilled approach.
Generate daily sales reports and maintain ticketing records.
Follow company policies and procedures for transactions and customer data security.
📌 Ticketing Executive Noida (India)
🏢 Trip Bel Online Private
📍 India