Walk-in Drive | Help Desk Support Engineer | Hyderabad

Movate Technologies is hiring!

Join us for a Walk-in Drive for the position of Help Desk Support Engineer at our Hyderabad office.

Date: 19th Sept, Saturday

Location: Movate Technologies, Trendset Apartments, 1, Nanakramguda Road, Financial District, Nanakramguda, Telangana

Position: Help Desk Support Engineer

Experience: 1 to 3 Years

Key Requirements
Excellent spoken and written English communication skills (B1 CEFR level or above)
Robust customer service orientation
Mid-level troubleshooting skills
Ability to identify and resolve technical issues using SOPs and Knowledge Base articles
Experience supporting users through Chat, Phone, and Email
Ability to work in a fast-paced support setting

Technical Skills
Basic troubleshooting experience on:
Windows
Mac OS
Linux
Chrome OS
Hardware and software troubleshooting
User support and issue resolution
Documentation and ticket management
Escalation handling and incident management





Roles & Responsibilities
Provide remote technical support via Phone, Chat, and Email
Diagnose and resolve hardware, software, and user-related issues
Follow documented troubleshooting procedures and knowledge articles
Document issues, resolutions, and troubleshooting steps
Collaborate with internal teams for escalations and issue resolution
Support deployment of new processes, SOPs, and system changes

Why Join Movate?
Work with global customers
Gain exposure to multiple technologies and operating systems
Fast-paced learning environment
Excellent growth opportunities opportunities

Walk in and explore exciting career opportunities with Movate Technologies!

Venue:

Movate Technologies

Trendset Apartments, 1, Nanakramguda Road, Financial District, Nanakramguda, Telangana

Bring: Updated Resume, Government ID Proof, and Passport-size Photograph.

📌 Walk In Drive On 19th Sept Help Desk Support Engineer Hyderabad
🏢 Movate
📍 Hyderabad