Key Responsibilities:
Handle inbound customer calls and resolve queries/complaints.
Provide qualified and timely solutions.
Handle escalations when required.
Update customer interactions in CRM.
Meet quality and performance targets.
Requirements:
Good communication skills in English & Hindi.
6 months–2 years of customer support/voice process experience.
Basic CRM & MS Office knowledge.
Positive problem-solving and customer-handling skills.
📌 Customer Support Voice Process Bengaluru
🏢 Careerblock
📍 Bengaluru
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