Customer Support

Start Date

Starts Immediately

CTC (ANNUAL)

Market-competitive salary Competitive salary

Experience

3 year(s)

3 year(s)

Apply By

Not Provided

Posted today

Job

Be an early applicant

About the job

Experience: 03 Years

Work Mode: Work from Office

Shift: US Time Zones

Work Week: Rotational MonFri / TueSat / WedSun

Interview Process: CD Versant

Role Overview

We are looking for a Tier 2 Customer Support Associate with 13 years of experience in customer service, international voice support, helpdesk, or recruitment support. The candidate will be responsible for providing high-quality customer support through inbound calls, emails, and chats , ensuring timely issue resolution and excellent customer satisfaction.

Required Skills
03 years of relevant experience in Customer Support, International Voice, Helpdesk, Recruitment Support, or similar roles.
Excellent verbal and written English communication .
Comfortable handling customer interactions through voice, email, and chat .
Good technical aptitude and ability to learn new tools quickly.
Experience with ticketing systems; ServiceNow is preferred .
Basic knowledge of ERP systems, MS Office, and internet-based applications.
Strong customer-handling and problem-solving skills.




Ability to work under pressure and meet SLA/productivity targets.

Candidate Profile
Customer-focused and results-driven.
Positive attitude and quick learner.
Strong attention to detail.
Valuable team player.
Versatile to work according to business requirements.
Punctual and disciplined.
High level of integrity.
Comfortable working in US shifts and rotational work weeks .

Earn certifications in these skills

Who can apply

Only those candidates can apply who:
have minimum 3 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

Additional Questions

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C; .

Already registered? Login

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C; .

Already registered? Login

📌 Customer Support Bengaluru
🏢 BCforward
📍 Bengaluru