Customer Support Executive

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Market-market-competitive salary

Experience

No experience required

No experience required

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Not Provided

Posted today

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About the job

WERE HIRING | CUSTOMER SUPPORT EXECUTIVE CHAT & VOICE

CHAT PROCESS
Minimum 6 months of customer support experience
BFSI experience preferred
Solid written communication and customer-handling skills
Ability to resolve customer queries efficiently over chat

Blended PROCESS
Minimum 6 months of experience in the Travel Process
Excellent verbal communication and customer-handling skills
Ability to manage customer queries and provide effective resolutions over calls/chat

KEY RESPONSIBILITIES
Handle customer queries through chat and/or voice channels
Understand customer concerns and provide accurate, timely resolutions
Maintain high standards of customer experience and service quality
Follow defined processes, SOPs, and compliance guidelines
Document customer interactions accurately in the system




Escalate complex issues to the appropriate team when required
Meet defined quality, productivity, and customer satisfaction targets

Working: 5 Days a Week | Rotational Shifts

Week Off: Rotational

Cab Facility: Available within the hiring zone

Education: Graduation is mandatory

Interested candidates can Apply Now-

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Support Executive Fresher Haryana
🏢 Digivance Solutions
📍 Haryana