Job Description: Customer Support Executive Teleperformance
Position: Customer Support Executive
Company: Teleperformance
Location: Mohali
Employment Type: Full time
About the Role
Teleperformance is hiring agile and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities
Handle inbound and outbound, chats, or emails.
Resolve customer queries and provide accurate information.
Maintain a high level of professionalism and customer satisfaction.
Document interactions and update records in the system.
Meet performance metrics such as quality, productivity, and turnaround time.
Eligibility Criteria
Excellent communication skills in English.
Basic computer knowledge is required.
Willingness to work in rotational shifts.
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
have minimum -1 years of experience
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
Additional Questions
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C; .
Already registered? Login
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C; .