21 Sep
|
Ghrig People Solutions
|
India
21 Sep
Ghrig People Solutions
India
Job Summary:
We are seeking a highly motivated and results-oriented Relationship Manager to join our agile team. The Relationship Manager will be responsible for building and maintaining robust, long-lasting client relationships, understanding their needs, and providing tailored solutions to drive business growth and ensure client satisfaction. This role requires excellent communication, sales acumen, and a deep understanding of our products/services to effectively serve and expand our client base.
Key Responsibilities:
Develop and nurture strong, long-lasting relationships with a portfolio of assigned clients, acting as their primary point of contact.
Understand clients' business objectives, challenges, and financial needs to identify and propose suitable products and services.
Proactively engage with clients through regular meetings, calls, and correspondence to ensure satisfaction and identify recent opportunities.
Collaborate closely with internal teams, including product development, operations, and customer service,
to ensure seamless service delivery and client issue resolution.
Identify and pursue current business opportunities within existing client accounts to expand our market share and increase revenue.
Prepare and deliver compelling presentations, proposals, and pitches to clients, articulating the value proposition of our offerings.
Monitor market trends, competitor activities, and client feedback to inform business strategies and product enhancements.
Manage client expectations and resolve any issues or complaints promptly and professionally, escalating when necessary.
Achieve individual and team sales targets, revenue goals, and key performance indicators (KPIs).
Maintain accurate and up-to-date client records and sales activities within the CRM system.
Provide regular reports on client relationship status, sales pipeline, and forecasts to management.
Educate clients on new product features, service updates, and industry best practices.
📌 Relationship Manager Nohar (India)
🏢 Ghrig People Solutions
📍 India