Manage daily inbound, sorting, scanning, loading, dispatch and outbound operations.
Supervise Field Executives, Ground Coordinators, loaders and other operational staff.
Allocate manpower and responsibilities according to shipment volume and operational requirements.
Prepare duty rosters and monitor attendance, productivity and shift performance.
Ensure timely dispatch and delivery as per defined TAT/SLA.
Monitor shipment accuracy, productivity, quality and operational KPIs.
Plan routes and vehicle deployment for effective last-mile operations.
Handle delivery exceptions, operational issues and escalations.
Coordinate with Hub, Linehaul, Transport, Customer Support and other teams.
Conduct daily team briefings and provide on-the-job training and coaching.
Ensure adherence to SOPs,



safety, security and compliance standards.
Prepare daily MIS/operational reports and maintain accurate system records.
Monitor shipment discrepancies and ensure proper closure of operational issues.
Drive process improvement and reduce operational delays.
Maintain workplace discipline, housekeeping and overall shift efficiency

Pay: ₹23,000.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Adaptable schedule
Health insurance
Leave encashment
Life insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Team Leader Operations Sreekariyam
🏢 Delhivery
📍 Sreekariyam