IT Support Engineer

Location: Ahmedabad, Gujarat
Work Mode: In office
Shift: Rotational Shift
Working Days: 6 Days a Week

Job Summary:
We are looking for a skilled and proactive IT Support Engineer to provide technical assistance, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations.

Key Responsibilities:
Provide first-level technical support to employees.
Troubleshoot hardware, software, network, and system-related issues.
Install, configure, and maintain computers, peripherals, and applications.
Manage user accounts, system access, and basic network connectivity.
Monitor and resolve IT support tickets within defined timelines.
Maintain IT assets, documentation, and troubleshooting records.
Coordinate with vendors and internal teams for technical issues.
Ensure timely resolution of IT-related problems and minimize downtime.

Requirements:
Bachelor’s degree/Diploma in IT,



Computer Science, or a related field.
Good knowledge of Windows OS, hardware, networking, and troubleshooting.
Strong problem-solving and communication skills.
Ability to work independently in a fast-paced setting.
Willingness to work in rotational shifts and 6-day working schedule.
Prior experience in IT support/helpdesk will be an advantage.

Pay: ₹9,498.66 - ₹40,300.27 per month

Perks:
Commuter assistance
Flexible schedule
Leave encashment
Paid time off

Ability to commute/relocate:
Ahmedabad, Gujarat (Ahmedabad): Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
Are you able to speak and understand the Bengali language

Work Location: In person

📌 Sales & Support Engineer Ahmedabad (India)
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