We are looking for a friendly, customer-focused, and well-organized Client Relations Executive to manage client interactions and ensure a smooth and positive experience throughout their wellness journey. The candidate will be responsible for handling client enquiries, appointments, follow-ups, feedback, and coordination with internal teams.

Key Responsibilities
Welcome and assist clients professionally at the wellness centre.
Handle client enquiries through calls, WhatsApp, and in-person interactions.
Schedule and coordinate client appointments and consultations.
Explain wellness programs, services, packages, and procedures to clients.
Follow up with leads, existing clients, and prospective customers.
Maintain regular communication with clients and address their queries promptly.
Coordinate with Dieticians, Trainers, Doctors/Consultants, and other internal teams.
Maintain accurate client records, appointments, and follow-up details.
Collect client feedback and support timely resolution of concerns.




Support client retention and encourage continued participation in wellness programs.
Assist in achieving centre-level customer service and business targets.
Handle billing/payment coordination and basic administrative activities when required.
Maintain a skilled, clean, and welcoming front-desk environment.

Required Skills
Excellent verbal and written communication skills.
Robust interpersonal and customer-handling skills.
Positive attitude and professional appearance.
Good follow-up and coordination skills.
Basic knowledge of MS Office / CRM software.
Ability to handle multiple clients and tasks efficiently.
Good problem-solving and time-management skills.
Interest in wellness, fitness, healthcare, or weight management.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Provident Fund

Work Location: In person

📌 Client Relations Executive Tirunelveli
🏢 Vecura Wellness Clinic
📍 Tirunelveli