Key ResponsibilitiesFront Desk & Customer Handling
Welcome customers visiting the showroom and guide them to the appropriate sales consultant.
Maintain a pleasant, qualified demeanor as the face of the dealership.
Handle incoming calls professionally and direct them to respective departments.
Provide product brochures, test drive forms, and basic model information to customers.
Assist in managing customer waiting area comfort and hospitality.

Customer Coordination
Capture customer details & inquiries and update CRM systems.
Follow up on leads & appointment scheduling when required.
Manage test drive bookings and vehicle display coordination.

Administrative Support
Maintain and update visitor register, enquiry register, and showroom records.
Assist sales team with documentation (booking forms, delivery checklists, invoices, etc.)
Handle showroom display materials, brochures, and stock of stationery items.
Support in delivery day coordination and customer celebrations.

Communication & Brand Representation
Maintain neat personal etiquette, grooming, and communication standards.




Provide accurate information and support customer queries politely.
Coordinate with internal departments like Service, Accounts, and Admin when needed.

Skills & QualificationsRequired
Minimum +2 / Diploma / Graduate
1–2 years experience in front office / customer service (automobile experience preferred)
Excellent communication skills (English, Local language)
Good computer knowledge (MS Office, CRM entry skills)
Pleasant personality and customer service orientation

Preferred
Ability to multitask and work under pressure
Good telephone etiquette & professional attitude
Time management and teamwork skills

Work Schedule
Showroom working hours & weekends as per dealership norms
Versatile availability during special events, test drive campaigns, deliveries

Job Types: Full time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:
Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

📌 Receptionist Viyyur
🏢 JOHNS HONDA CARS
📍 Viyyur