Job Summary

ND CHAIR PARTS SOLUTIONS PVT LTD is looking for CRM who will be responsible for managing customer interactions, maintaining accurate CRM records, coordinating with internal departments, following up with clients regarding orders and payments, and supporting day-to-day customer relationship activities.

Candidates with prior experience in CRM, Sales Coordination, Customer Relationship Management, or a similar role are preferred.

Key Responsibilities
Manage day-to-day customer interactions and maintain skilled relationships with clients.
Maintain and regularly update CRM records and customer databases.
Record customer inquiries, follow-ups, orders, and other relevant information accurately.
Coordinate with Sales, Accounts, Logistics, and other internal teams to ensure smooth order processing.
Follow up with customers regarding:
Orders
Payments
Deliveries
Pending requirements
Customer queries
Monitor customer requirements and ensure timely communication and follow-up.
Coordinate internally to resolve customer issues and provide appropriate responses.




Maintain proper documentation of customer communications and transactions.
Prepare basic MIS reports and customer-related reports as required.
Track pending customer activities and ensure timely closure.
Support the sales team with customer information and follow-up activities.
Maintain confidentiality and accuracy of customer and company information.
Perform other CRM and coordination-related duties assigned by management.

Candidate Requirements
Bachelor's degree in any discipline.
Minimum 6 months of relevant experience in:
CRM
Sales Coordination
Customer Relationship Management
Customer Support
Sales Operations
Order Coordination
Valuable verbal and written communication skills.
Strong customer relationship and follow-up skills.
Good coordination and interpersonal skills.
Ability to maintain accurate records and handle multiple tasks.
Positive organizational and time-management skills.

Pay: ₹18,000.00 - ₹24,000.00 per month

Work Location: In person

📌 Executive Crm Bahadurgarh
🏢 N D CHAIR PARTS SOLUTIONS
📍 Bahadurgarh