Designation: Communication Skilled - Voice Process

Shift: UK Hours (2:30 PM – 11:30 PM)

Role Summary:

We are seeking a energetic and detail-oriented Communication Professional to join our growing CRM - Call Service team. This role focuses on strengthening customer relationships, managing magazine registration processes, and supporting audience engagement initiatives through data driven insights.

Key Responsibilities:
Analyse customer behaviour and feedback to enhance engagement and retention strategies.
Manage magazine registrations and re-registrations, ensuring alignment with brand positioning and target audience segments.
Collaborate with product and content teams to translate customer insights into actionable improvements.
Oversee address verification processes using structured validation strategies to ensure delivery accuracy.
Stay updated with CRM tools,



industry trends, and best practices to support business growth.

Requirements:
Bachelor’s degree in any discipline
0–1 year of experience in CRM or a related field
Excellent written and spoken English communication skills
Robust coordination and interpersonal abilities
Interest in data-driven decision-making and customer engagement strategies

Pay: From ₹300,000.00 per year

Ability to commute/relocate:
Kochi, Kerala (Kochi): Reliably commute or planning to relocate before starting work (Required)

Experience:
voice process: 1 year (Required)

Shift availability:
Night Shift (Preferred)

Work Location: In person

📌 Communication Professional Voice Process Kochi (India)
🏢 Asian Media Group Global Business Centre
📍 India