Job Summary:
We are looking for an experienced and responsible Branch Head to manage the overall operations of the branch, lead the team, ensure customer satisfaction, and achieve business targets.

Key Responsibilities:
Manage day-to-day branch operations and activities.
Lead, supervise, and motivate branch staff.
Achieve branch sales, service, and revenue targets.
Handle customer enquiries, complaints, and service issues.
Coordinate with customers and ensure timely service delivery.
Monitor field/service activities and team performance.
Prepare daily, weekly, and monthly performance reports.
Manage branch expenses, inventory, and documentation.
Coordinate with the management and other departments.
Ensure company policies, procedures, and service standards are followed.

Qualification & Skills:
Bachelor's degree or equivalent qualification.




Minimum 2–5 years of experience in branch management, sales, operations, or service-related fields.
Service field experience will be an advantage.
Positive leadership and team-management skills.
Robust communication and customer-handling skills.
Problem-solving and decision-making ability.
Basic computer and MS Excel knowledge.
Ability to achieve targets and manage a team effectively.

Preferred:
Candidates with experience in service/technical field operations, customer service, or branch management will be preferred.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:
Adaptable schedule
Provident Fund

Work Location: In person

📌 Branch Head Kochi
🏢 Agas
📍 Kochi