The Cashier cum Sales Executive is responsible for handling billing transactions, assisting customers, and driving retail sales at the bakery outlet. The role ensures accurate cash handling, excellent customer service, product display, and smooth front-end operations, while maintaining hygiene and product quality standards.
Key Responsibilities
A. Billing & Cash Handling
Operate billing counter and POS system efficiently.
Generate accurate bills for all customer purchases.
Handle cash, UPI, card, and other payment modes.
Maintain proper cash balance and submit daily collections.
Prepare and maintain daily cash report and billing summary.
B. Sales & Customer Service
Greet customers and assist them in selecting bakery products.
Promote products, combos, and seasonal offers to increase sales.
Provide product information including ingredients, freshness, and pricing.
Ensure high levels of customer satisfaction through courteous service.
Handle customer queries and complaints professionally.
C. Product Display & Merchandising
Ensure attractive display of bakery products in shelves and counters.
Maintain product labelling, pricing, and expiry visibility.
Refill display counters regularly with fresh stock.
Monitor product freshness and remove expired or damaged items.
D. Inventory & Stock Support
Assist in stock counting and inventory tracking.
Inform supervisor about low stock or rapid-moving items.
Ensure proper storage and handling of products.
E. Hygiene & Store Maintenance
Maintain cleanliness of billing counter and display area.
Follow food safety and hygiene practices.
Ensure personal hygiene standards are maintained.
F. Reporting & Coordination
Maintain daily sales and billing records.
Coordinate with Bakery Supervisor for stock replenishment.
Report any discrepancies in billing, cash, or stock.