Patient Counselling
Welcome patients and attendants in a courteous and professional manner.
Understand the patient's eye-care needs and concerns.
Explain the diagnosis and recommended treatment in straightforward, understandable language.
Counsel patients regarding cataract, glaucoma, retina, cornea, refractive procedures and other eye treatments as applicable.
Explain the benefits, risks, expected outcomes and limitations of recommended procedures as directed by the doctor.
Clarify patient and attendant doubts and concerns.
Surgery Counselling
Counsel patients recommended for surgery and explain the complete treatment process.
Explain pre-operative investigations and preparation requirements.
Explain surgery scheduling, admission/day-care procedures and expected duration.
Explain post-operative precautions, medication and follow-up requirements.
Cost & Package Counselling
Explain approved treatment packages, investigation charges and other applicable hospital charges accurately.




Provide information about available payment options and insurance/TPA procedures.
Never promise discounts, outcomes or facilities without proper authorization.
Ensure that all financial information given to patients is accurate and transparent.
Patient Conversion & Follow-up
Follow up with patients who have been advised surgery or further treatment.
Identify reasons for postponement or non-conversion.
Address genuine patient concerns and coordinate with the concerned department when required.
Maintain records of counselling, surgery bookings and follow-up calls.
Work towards improving consultation-to-surgery conversion while maintaining ethical patient care.
Coordinate with the doctor, OT, nursing and billing teams for smooth surgery planning.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Cell phone reimbursement
Adaptable schedule
Health insurance

Work Location: In person

📌 Counsellor Erode
🏢 Avy Eye care hospital
📍 Erode