Key Responsibilities
Client Engagement: Act as the primary point of contact for client inquiries via phone, email, and in-person interactions.
Lead Qualification & Follow-up: Reach out to prospective leads, understand their requirements, and guide them through our product/service offerings.
Site Visits & Demonstrations: Schedule and host client visits, presenting options clearly and professionally.
Relationship Management: Build long-term, trust-based relationships with clients to drive retention, referrals, and repeat business.
Feedback & Issue Resolution: Address client concerns or queries promptly, coordinating with internal teams to ensure high customer satisfaction.
CRM & Reporting: Maintain accurate client interaction records, track lead status in CRM software, and generate periodic status reports.
Qualifications & Requirements
Education:
Bachelor’s degree in Business Administration, Marketing, Communication, or a related field.
Experience: 1–3 years of experience in customer service, client relationship management, or direct sales (Real Estate, Automobile, or Hospitality experience is a plus).
Communication Skills: Excellent verbal and written communication skills in English and [Local Language, e.g., Hindi].
Interpersonal Skills: Warm, qualified demeanor with solid negotiation and problem-solving abilities.
Tech Proficiency: Basic working knowledge of MS Office (Word, Excel) and familiarity with CRM tools.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Relationship Executive Cre Jaipur
🏢 Modus
📍 Jaipur