Company: Asha IVF & Fertility Center
Location: NIT, Faridabad
Job Type: Full time
Experience: Minimum 2 Years
Preferred Industry: Healthcare / Hospital / IVF / Fertility / Clinic

Job Description

Asha IVF & Fertility Center is looking for an experienced Telecaller to handle patient enquiries, appointment bookings and follow-up communication. The candidate should have solid communication skills and be comfortable speaking with patients in a qualified and empathetic manner.

Key Responsibilities
Handle incoming and outgoing patient calls
Follow up on patient enquiries and leads
Schedule and confirm appointments
Provide basic information about clinic services and consultation procedures
Follow up with patients regarding appointments and enquiries
Maintain accurate call and lead records
Respond to telephone and WhatsApp enquiries




Coordinate with the reception and clinical teams
Maintain confidentiality of patient information
Ensure timely follow-ups on assigned leads

Candidate Requirements
Minimum 2 years of telecalling/customer handling experience
Healthcare, hospital, IVF, fertility or clinic experience preferred
Solid Hindi communication skills; working English preferred
Good telephone etiquette and interpersonal skills
Basic computer and data-entry knowledge
Patient, polite and confident communication style
Ability to manage follow-ups systematically

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Telecaller – Ivf & Fertility Center Faridabad (India)
🏢 ASHA IVF
📍 India