Job Title

Receptionist / Front Office Executive

Department

Front Office / Administration

Job Location

Rudra Automotive Group – Dealership

Key Responsibilities
Welcome and greet customers, visitors, and guests in a skilled and courteous manner.
Manage the reception/front desk and ensure a positive customer experience.
Attend and handle incoming telephone calls and transfer calls to the concerned department/person.
Receive and guide customers to the appropriate Sales, Service, Insurance, or other departments.
Maintain visitor records, appointment schedules, and front-office registers.
Handle incoming and outgoing courier, documents, and correspondence.
Coordinate customer appointments and inform concerned team members about scheduled visits.
Maintain proper records of customer enquiries and forward them to the concerned department.
Assist in preparing basic reports, letters, documents, and other administrative work.
Maintain cleanliness and proper presentation of the reception area.
Coordinate with Sales, Service, HR, and Administration teams for day-to-day requirements.
Handle customer queries at the front desk and ensure timely communication to the concerned person.




Maintain confidentiality of company and customer information.
Perform other front-office and administrative duties assigned by the reporting manager.

Required Skills
Positive communication and interpersonal skills.
Pleasant personality and skilled appearance.
Basic knowledge of MS Office, Word and Excel.
Good telephone etiquette.
Customer-handling and coordination skills.
Ability to multitask and manage visitors/calls efficiently.
Basic English and Hindi/Bengali communication skills.

Qualification & Experience
Qualification: 12th Pass / Graduate.
Experience: 0–2 years in Reception, Front Office, Customer Service, or Administration.
Freshers with good communication skills may also be considered.

Key Competencies

Customer Service | Communication | Telephone Etiquette | Coordination | Front Office Management | MS Office | Professional Behaviour

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Receptionist Santuri
🏢 Rudra Automobiles
📍 Santuri