We are looking for an experienced SMB Hardware Sales Advocate to handle business customers, identify their requirements, and drive direct sales of Microsoft commercial hardware and software solutions.
Location: Bangalore
Experience: 2+ Years
Work Mode: WFO
⏱️ Shift: Rotational Shifts
Joining: Immediate Joiners Preferred
Must-Have Skills
Sales / Telesales experience
SMB / Commercial Customer Handling
Inbound Voice & Chat Support
Direct Sales & Sales Conversion
Customer Need Identification & Probing
Objection Handling & Negotiation
CRM / Sales Tools
Robust Verbal & Written Communication
Customer Experience & Relationship Management
Key Responsibilities
Handle inbound calls and chats from SMB/business customers.
Understand customer requirements and identify sales prospects.
Drive sales of Microsoft commercial hardware and software solutions.
Handle customer queries, objections, and purchase-related concerns.
Achieve sales, revenue, conversion, and customer satisfaction targets.
Maintain accurate customer and sales information in CRM.
Share Voice of Customer/Business feedback for process improvement.
Preferred
Experience in Technology / 3C Product Sales
Knowledge of Microsoft Products, Office, Excel, Outlook & Hardware
Ability to influence decision-makers and build trusted customer relationships.
📌 Smb Hardware Sales Advocate 2years Immediate Joiner Bangalore Urban (India)
🏢 Innova ESI
📍 India
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