Customer Support Executive – Chat Process

Location: Ahmedabad, Gujarat (On-site, Relocation Mandatory)

Walk-in Date: Tuesday, 29th September 2026

Walk-in Time: 9:30 AM – 1:00 PM

Job Type: Full time, Permanent (Freshers welcome)

Pay: 26,000 – 38,000 per month (CTC, based on experience & interview)₹₹

Role Overview

We're looking for a Customer Support Executive to manage real-time and written customer interactions across chat, email, text, and social platforms. The role requires excellent written communication and a skilled, customer-first approach.

Responsibilities
Respond to customer concerns and queries through written support channels
Provide accurate product/service information and ensure smooth customer interactions
Maintain clarity, accuracy, and empathy in all responses
Uphold high service standards and customer satisfaction

Eligibility
Minimum:



High School Diploma or equivalent
Freshers eligible; 1 year of customer support experience preferred
Excellent/strong written English communication skills (mandatory)
Basic computer knowledge and typing proficiency
Must be ready to relocate to Ahmedabad
Comfortable with rotational, weekend, and night shifts

Benefits
Health insurance
Life insurance
Provident Fund (PF)
Cab facility for night shifts
Shift allowance
Travel reimbursement (processed with first salary)
5 days of free company-arranged accommodation on joining

Pay: ₹26,000.00 - ₹38,000.00 per month

Perks
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Customer Support Executive – Chat Process Ahmedabad
🏢 Scpl
📍 Ahmedabad