21 Sep
|
Outpace Consultancy
|
Newtown
21 Sep
Outpace Consultancy
Newtown
German Language Expert – Customer Support
Outpace Consultancy is hiring German Language Experts for a customer support role in Recent Town, Kolkata. This is an excellent opportunity for freshers with strong German language proficiency who want to begin their career in an international business process setting.
Key Responsibilities
Communicate with German-speaking customers through voice or written channels.
Understand and resolve customer queries professionally and accurately.
Provide support in German and English as required.
Maintain accurate records of customer interactions.
Follow process guidelines, quality standards, and response-time requirements.
Coordinate with internal teams to resolve customer concerns.
Eligibility & Requirements
Any Graduate / Undergraduate Fresher can apply.
Strong command of the German language; B1/B2 level or higher preferred.
Good verbal and written communication skills in German and English.
Basic computer knowledge.
Good problem-solving and customer-handling skills.
Willingness to work in rotational shifts.
Salary & Advantages
Annual CTC: ₹3.8 LPA
In-Hand Salary: ₹24,000 per month
Travel Allowance: ₹1,400 per month
Cab Facility: One-way cab available
Work Schedule: 5 days working
Week Off: 2 rotational offs
Shift: Rotational shifts
Work Location: New Town, Kolkata
Interested candidates can apply with their updated resume.
Pay: ₹22,000.00 - ₹24,000.00 per month
Benefits
Commuter assistance
Work Location: In person
📌 Customer Support Specialist Newtown
🏢 Outpace Consultancy
📍 Newtown