– CRM Executive

Industry: Healthcare

Experience: 1–3 Years

Employment Type: Full time

Role Overview

We are looking for a CRM Executive to manage customer relationships, drive sales, and provide excellent customer support. The role will primarily focus on sales (70%), along with customer support (30%).

Key Responsibilities

Sales – 70%
Manage and follow up with leads and existing customers.
Convert enquiries into sales and achieve assigned targets.
Build solid relationships with customers and identify sales opportunities.
Promote healthcare services/products and explain them to customers.
Maintain regular follow-ups and update customer details in the CRM.

Customer Support – 30%
Handle customer queries and provide appropriate solutions.
Coordinate with internal teams for customer requirements and concerns.




Follow up with customers to ensure a smooth service experience.
Maintain customer feedback, complaints, and interaction records.

Requirements
1–3 years of experience in CRM, Sales, or Customer Support, preferably in healthcare.
Excellent communication and interpersonal skills.
Robust follow-up and customer-handling abilities.
Sales-oriented with positive convincing and negotiation skills.
Graduate in any discipline.

How to Apply

Interested candidates can share their updated resume at:

[email protected]

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits
Provident Fund

Work Location: In person

📌 Customer Relationship Manager Gurugram
🏢 SOFT HEAR
📍 Gurugram