21 Sep
|
Ventra Health
|
Chennai
21 Sep
Ventra Health
Chennai
Overview
The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
Responsibilities
Works in a variety of work queues servicing multiple clients on claim rejections, duplicate claims, records, and bills.
Resolves patient billing issues.
Explains policies and procedures clearly and concisely. Research, resolves, and documents incoming correspondence.
Evaluates incoming concerns and returns acknowledgement in the appropriate medium (email, telephone, etc.).
Performs special projects and other duties as assigned.
Qualifications
High School Diploma or Equivalent.
One (1) year of customer service experience in a high volume, rapid paced workplace. Healthcare customer service experience preferred.
📌 Correspondence Specialist Chennai
🏢 Ventra Health
📍 Chennai