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Track Lead (Support & Operations)
India
Job Description
Track Lead (Support & Operations)
Pune, Maharashtra
Job Summary
Unix SA resource to raise relevant Change Tickets for Action to be taken on Server
Perform Action of NRI/Nimsoft Reinstall, Server Restart as needed
Unix SA to investogate tickets related to NRI/Nimsoft Agent Issues on a server
Your Key Responsibilities:
- Engineering standard OS builds and layered products, RedHat Enterprise Linux and Suse Linux Enterprise Server
- Testing of components to ensure compatibility and safety
- Developing automation to reduce toil and privileged access
- Writing technical documentation, including design documentation, training materials, and white papers
- Management and ownership of selected critical problem cases within the bank, drive through to resolution as level 3/4 subject matter expertise engineering resource
- Evolve existing tooling for resource harvesting, filesystem encryption, firmware management, etc.
Key Responsibilities
NA
Skill Requirements
Years of exp: Min 10 years
Unix Administration, Change Ticket Management, NRI Reinstallation, Nimsoft Reinstallation, Server Restart, NRI Issue Investigation, Nimsoft Agent Issue Investigation, Ticket Investigation, Server Support
Your Skills and Experience:
- Detailed understanding of Linux internals
- In-depth knowledge of RedHat Enterprise Linux and Suse Linux Enterprise Server
- Broad knowledge of other Unix Operating Systems and associated add-on technology stacks
- OS level problem determination, problem analysis and tuning experience (memory, disk, network, file system, etc.)
- Experience with Ansible, Puppet, git/stash, TeamCity/Jenkins, Jira, Confluence
- Scripting skills (Python, Perl, shell)
Other Requirements
NA
Information at a Glance
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
Copyright © 2026 HCL Technologies Limited
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📌 Track Lead (Support & Operations) (India)
🏢 HCLTech
📍 India