Job Description:

RESPONSIBILIITES As an Application Developer for the ServiceNow team you will have the following responsibilities Plan execute monitor control and close all technical tasks related to configuration and implementation Provide software coding and customization including but not limited to: screen tailoring workflow administration report setup data imports integration scripting third party software integrations and custom application development Leverage the ServiceNow SDK NOW SDK to design build and package scoped applications locally within Visual Studio Code Desktop utilizing ServiceNow Fluent and up-to-date command-line interface CLI tools Utilize Now Assist for Creator generative AI capabilities to accelerate application development automate playbook and flow generation and streamline code creation Update and maintain a comprehensive testing protocol for Service Now instance upgrades with the purpose of certifying all applications for use after the upgrade completes Design develop test and deploy various Service Now product needs in banking environment within SDLC Own and drive enhancements to improve reliability and performance of existing solutions Analysing risks gaps in the existing environmentapplications and resolve them Drive enhancing scalability performance and monitoring strategies for the existing platform This position description is intended to describe the duties most frequently performed by an individual in this position It is not intended to be a complete list of assigned duties but to describe a position level The role shall be performed within a professional office environment Goldman Sachs has health and safety polices that are available for all workers upon request There are no specific health risks associate with the role Collaborating with clients in requirement gathering and providing multiple logical solutions Challenge existing solutions processing and suggest different ways to solve problem or improve stability Buildimprove run books for quality documentation and auditing purpose Effectively manage projects while maintaining a high level of attention to detail adaptable to change and able to work independently and as part of a team SKILL EXPERIENCE o 8+ years of ServiceNow platform experience preferably in development and implementation o Hands-on experience with the ServiceNow SDK NOW SDK including local application initialization metadata transformation and deploying scoped applications from a local IDE eg VS Code o Proficiency in ServiceNow Fluent for defining application metadata in code alongside server-side JavaScript modules and third-party libraries o Experience leveraging Now Assist for Creator or similar generative AI developer tools to optimize development efficiency code generation and workflow automation o Hands on experience with incident management problem management change management knowledge management service catalog service level management SLM workflows and email notifications o Good understanding of core platform features flow designer ACLs server side APIs and client side APIs in ServiceNow o Good knowledge on ATF reports dashboards import sets transformations update sets and system clone upgrades in ServiceNow o Hands on experience on development of custom scoped applications o Java J2EE Servlet JSP XML AJAX SQL jQuery JavaScript and any web-based development tools o Good understanding on ITSM CSM modules Event Management Integrations Orchestration o Hands on experience on working with Rest APIs o A fair understanding of MID Server Configuration CMDB discovery and asset management o Good knowledge and experience on debugging troubleshooting mechanisms in ServiceNow o Demonstrated success at delivery of assignments with tight deadline o Ability to work independently but strong team player with experience of working as part of a global team o Self-starter mind set with the ability to share ideas identify and drive opportunities o Strong problem analysis skills to include the use of mathematical concepts to validate results o Strong analytical skills with the ability to collect organize disseminate and present significant amounts of information with an attention to detail o Clear and concise communication with superior written and verbal communication skills o Manage and prioritize work effectively with minimal supervision o Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders o Coordinate and solve complex technical data and transformation issues o Obtain and analyzeinterpret business requirements to purpose sustainable solutions in Service Now o Answer how to technical and application configuration questions o Develop maintain and execute reports to ensure system operation meets performance targets o Create and maintain system design and operations documentation QUALIFICATIONS This position description is intended to describe the duties most frequently performed by an individual in this position It is not intended to be a complete list of assigned duties but to describe a position level The role shall be performed within a professional office environment Goldman Sachs has health and safety polices that are available for all workers upon request There are no specific health risks associate with the role o Bachelor's Degree or equivalent or higher in Computer Science Information Technology Engineering or a related field o Financial Service domain knowledge whilst not a pre-requisite is desirable

Department:

Lateral

Skills Required:

Technical | App Development | ServiceNow

Years Of Exp:

8 to 10 Years

Education/Qualification:

BE/BTECH/MCA

📌 Service Now Developer (Bengaluru)
🏢 ITC Infotech
📍 Bengaluru