Job Description – Program Manager

Position Overview

We are seeking a Program Manager with extensive experience in leading
end-to-end, multi-year transformation programs, particularly in integration
design and delivery across SAP, TMS, and Tier-1 WMS platforms (such as
Manhattan Active WM and Blue Yonder WMS). The ideal candidate will have a
proven track record of managing large, complex initiatives involving internal
IT teams, system integrators, and product companies, ensuring that delivery
remains within budget and aligned to strategic objectives.

This role is accountable for the successful delivery of integration and
related workstreams within the WMS modernization program, with responsibility
for scope, schedule, quality, and stakeholder satisfaction. The
Program/Delivery Manager will act as the single point of contact for senior IT
leadership in the US, providing regular program updates and executive-level
communication. The role requires strong leadership to influence and drive
outcomes across cross-functional and multi-vendor teams—often without direct
reporting lines—while leveraging broad technical expertise to challenge and
optimize team estimations and delivery plans. Oversight extends from design
through rollout and hypercare, with a focus on international collaboration and
effective management of distributed teams.

Key Responsibilities

* Oversee the end-to-end delivery of complex, multi-year transformation
programs, ensuring all phases are managed effectively from initiation to
completion.
* Coordinate internal teams, external partners, and vendors to achieve
program milestones on time and within budget.




* Define and enforce best practices, methodologies, and standards for program
execution, aligned with organizational objectives.
* Establish and maintain standards, templates, and documentation for program
delivery, testing, monitoring, and support.
* Define and implement quality assurance strategies to ensure high standards
of deliverables across all workstreams.
* Monitor delivery progress, key performance indicators, and overall program
health; report status to leadership and steering committees.
* Take responsibility for project planning, scheduling, tracking, and
reporting across all assigned workstreams.
* Partner with leadership, architects, and business analysts to align
requirements, timelines, and dependencies; provide regular updates to senior
stakeholders.
* Proactively identify, escalate, and manage risks and issues; maintain RAID
logs and drive mitigation strategies in coordination with PMO.
* Demonstrate ability to challenge and optimize technical estimations and
delivery plans across diverse teams.Qualifications & Experience

* Minimum 18 years of overall IT experience, including at least 10 years in
program or project delivery leadership roles.
* Demonstrated success in delivering large-scale transformation projects
within complex domains such as Supply Chain, Finance, or Ecommerce,



while
consistently tracking program costs and ensuring delivery within defined
budgets.
* Proven experience managing global, distributed delivery teams and multiple
vendor engagements, with exceptional leadership, stakeholder management, and
the ability to influence and drive outcomes across diverse teams.
* Exposure to key functional areas such as supply chain management,
logistics, transportation, or warehousing processes.
* Expertise in at least two to three of the following: integration services
(including development and deployment), business intelligence (BI) report
development, and SAP customizations.
* Experience in defining and implementing QA strategies that ensure the
delivery and deployment of high-quality deliverables across all workstreams.
* Advanced proficiency in project management methodologies (Agile, Hybrid,
Waterfall, or equivalent).
* Strong communication skills, with the ability to resolve conflicts, present
to executive audiences, and provide transparent, concise program updates.
* Superior problem-solving and decision-making abilities, with a focus on
driving continuous improvement and successful program outcomes.
* Bachelor’s degree in Engineering, Science, or a technical field; Master’s
degree preferred.

Preferred Qualifications

* PMP, SAFe, or equivalent project management certification.
* Prior experience as a Delivery Manager in WMS/TMS/ERP modernization
programs.
* Certifications in business intelligence, SAP, or quality assurance (e.g.,
ISTQB, SAP Certified Integration Associate) are desirable.

📌 Program Manager (Pune)
🏢 PMO
📍 Pune