21 Sep
|
PinnacleU
|
Haryana
? Position: Team Lead- Admissions?Location: Gurgaon?️ Working Days: Monday- Saturday⏰ Work Timings: 10 AM to 7 PM? Experience Required: 5-10 years? Client: Leading Business SchoolJob Description:We are looking for a Team Lead – Admissions to lead our admissions counselling team for the Undergraduate Programme. The role will be responsible for managing a team of Admission Counsellors, driving the admissions funnel, improving conversion performance, and ensuring a high-quality experience for prospective students and parents. The ideal candidate should have solid people-management skills, a data-driven approach to sales and funnel management, and experience in high-ticket education/admissions sales.Key Responsibilities:Lead, manage, and mentor a team of Admission Counsellors.Own the admissions funnel from lead qualification to application and final enrolment.Set and monitor individual and team-level admissions and conversion targets.Track key funnel metrics and identify areas for improvement.Conduct regular performance reviews, coaching sessions, and training for counsellors.Develop strategies to improve lead engagement, counselling quality, follow-ups, and conversions.Work closely with Marketing and other internal teams to ensure effective lead management.Analyse daily, weekly,
and monthly performance and provide actionable insights to leadership.Ensure consistent and high-quality counselling for prospective students and parents.Handle escalations and support counsellors in complex student/parent conversations.Identify process gaps and implement initiatives to improve team productivity and conversion rates.Maintain a strong focus on achieving admissions targets while ensuring a positive candidate experience.Skills & Competencies:5+ years of experience in admissions, education sales, inside sales, or a similar role.Prior experience managing a team of Admission Counsellors/Sales Counsellors.Proven experience in high-ticket education sales and admissions conversion.Strong understanding of admissions/sales funnels and conversion metrics.Strong data-driven and analytical approach to performance management.Excellent communication, counselling, negotiation, and stakeholder-management skills.Strong coaching and people-management capabilities.Ability to work in a fast-paced, target-driven environment.Experience with leading EdTech companies, universities, or premium education institutions is preferred.Experience handling students and parents will be an added advantage.MBA/PGDM or a relevant postgraduate qualification is preferred.
📌 Team Lead-Admissions (Haryana)
🏢 PinnacleU
📍 Haryana