Customer Relationship Executive – Fridolocation Sarath city Mall HyderabadWho We Are:Founded in 2015 and headquartered in Pune, Frido is a leading ergonomic comfort andwellness brand dedicated to helping people walk, sit, and sleep better. Starting with mobilityaids, Frido has evolved into a holistic comfort brand offering footwear, cushions, pillows, andergonomic accessories designed to enhance everyday well-being. With innovation at its core,Frido blends science, design, and technology to create products that bring comfort to everystep and moment of life.Our Vision - Redefining Comfort for Modern LivingWhat We Offer:
- Ergonomic Footwear & Insoles – Designed to reduce foot strain and improve posture.
- Cushions & Backrests – For enhanced sitting comfort at work or home.
- Sleep & Rest Products – Including orthopedic pillows and supportive accessories.
- Mobility Aids – Wheelchairs and assistive devices promoting independence andcomfort.
- Experiential Retail & Custom Comfort Solutions – Foot-scanning, posture analysis, andpersonalized product recommendations.As a Customer Relationship Executive, you will be the face of Frido in our stores. Your role goesbeyond sales—you will create meaningful, ergonomic lifestyle experiences for customers,educate them about our products, and ensure they leave with both comfort solutions and amemorable impression of the brand.Key Responsibilities:
- Welcome and engage customers in a warm,



consultative manner.
- Understand customer needs and guide them to the right product through storytellingand demonstrations.
- Represent Frido as a brand ambassador—professional, polished, and empathetic.
- Maintain the ergonomic ambiance of the Experience Center through grooming,communication, and service excellence.
- Conduct product demos and explain product benefits in a comfort & wellness-orientedway.
- Handle queries and provide thoughtful, solution-driven assistance.
- Support events, activations, and in-store experience-building activities.
- Provide feedback on customer preferences to help improve the Frido experience.What We’re Looking For:
- Strong communication and interpersonal skills.
- Presentable, confident, and customer-focused personality.
- Ability to connect with urban, health-conscious customers seeking ergonomic solutions.
- Curious, eager to learn, and adaptable.
- Prior experience in retail, hospitality, lifestyle, or customer-facing roles is preferred, but notmandatory.Why Join Us?
- Be part of a growing ergonomic brand redefining comfort and lifestyle.
- Gain structured training to become a true ergonomic experience skilled.
- Work in a space designed to inspire and engage customers around comfort & well-being.
- Opportunity to grow with Frido as we expand nationwideRecruiter mail : [email protected]

📌 Retail Sales Executive (Hyderabad)
🏢 Frido
📍 Hyderabad