The CoinDCX Journey: Building the Future of Finance

At CoinDCX, our mission is clear - to make crypto and blockchain accessible
to every Indian and enable them to participate in the future of finance.

As India’s first crypto unicorn valued at $2.45B, we are reshaping the
financial ecosystem by building safe, transparent, and scalable products that
power adoption at scale.

We believe that change starts together. It begins with bold ideas, relentless
execution and people who want to build what’s next.

If you’re driven by purpose and thrive in environments where your work
defines the next chapter of an industry, you’ll feel right at home here.

About the role

This isn’t a typical Operations role.

As a Business Operations Analyst, you will be at the backbone of CoinDCX’s
financial engine — ensuring that every deposit, withdrawal, reconciliation, and
operational workflow runs with precision and integrity.

You will operate at the intersection of Payments, Risk, Finance, and Product
— building systems that scale safely in a high-growth, regulated environment.
Your work will directly influence user trust, financial accuracy, and
operational excellence across millions of transactions.

What You’ll Do

Drive Payment Operations Excellence

* Own end-to-end processing of deposits, withdrawals, and refunds with high
accuracy and SLA adherence
* Monitor transaction flows across banks and payment gateways to ensure
seamless user experience
* Proactively identify and resolve payment bottlenecks before they escalate

Build Strong Reconciliation & Control Systems

* Perform daily reconciliations across bank statements, gateways, and
internal ledgers




* Investigate discrepancies and drive resolution within defined SLAs
* Maintain structured audit trails and reconciliation trackers to ensure
financial accuracy

Strengthen Risk & Compliance Processes

* Support document onboarding and verification workflows
* Ensure strict adherence to SOPs, regulatory standards, and internal controls
* Maintain audit-ready documentation and compliance records

Improve Processes & Scale Systems

* Drive process improvements to enhance speed, accuracy, and scalability
* Partner with Product and Tech teams to support automation initiatives
* Prepare structured MIS reports and dashboards to enable data-driven
decision-making

You’ll Excel in This Role If You

* Think in systems and obsess over accuracy and controls
* Thrive in high-volume, high-velocity operational environments
* Have strong analytical skills and can break down complex transaction flows
* Bring precision and structure to ambiguous operational challenges
* Communicate clearly across Finance, Risk, Product, and Support teams
* Have a bias for action and solve problems before they grow
* Are comfortable working rotational or night shifts when business requires

You’ll Know You’re Winning When (First 6 Months)

* You’re independently managing high-volume payment operations with >99%
accuracy




* Reconciliation gaps are identified and resolved proactively within SLA
timelines
* You’ve implemented at least 1–2 process improvements that reduce manual
effort or error rates
* Your MIS reports are being relied upon by Finance and Ops leadership for
decision-making
* Audit readiness and compliance documentation are consistently maintained

Hiring Process

Here’s what your journey with us looks like:

* Application Review – We assess for skills, alignment, and intent
* Recruiter Connect – A short conversation to understand you better
* Functional Round(s) – Deep dive into your approach, craft, and
problem-solving
* Culture & Values Discussion – A conversation to understand our ways of
working and how you thrive best

Where We Work

We believe the best ideas emerge when people build together. Collaboration,
speed and trust come alive when teams share the same space.

With this belief, we operate as a work-from-office organisation. This role is
based out of ourMumbai office, where energy, alignment and innovation move in
real time.

Perks That Empower You

We believe great people deserve outstanding experiences.

* Design Your Own Benefits: Flexible perks to match your lifestyle
* Unlimited Wellness Leaves: Rest and recharge as you need
* Mental Wellness Support: Access to therapy and wellness resources
* Learning Sessions: Bi-weekly learning and growth opportunities

Ready to Build What’s Next?

If you’re looking for a role that gives you direct access to high-stakes
decisions, deep impact and a chance to build the future of finance, this is it.

Join CoinDCX and help us make crypto accessible to every Indian, together.

📌 Senior Analyst - Business Operations (Mumbai)
🏢 Payments and Banking
📍 Mumbai