The CoinDCX Journey: Building Tomorrow, today

At CoinDCX, we believe ‘CHANGE STARTS TOGETHER’. You are the driving force
that will help us make Web3 accessible to all.

In the last six years, we have skyrocketed from being India’s first crypto
unicorn to carrying a community of over 125 million with us. To continue
maximising the adoption and acceleration of Web3, we are now focused on
developing cutting-edge products, addressing accessibility and security
challenges, and bridging the gap between people and Web3 technologies.

While we go ahead and keep dominating the Web3 world, we would like to HODL
you on our team! Join our team of passionate innovators who are breaking
barriers and building the future of Web3. Together, we will make the complex
simple, the inaccessible accessible, and the impossible possible. Boost your
innovation to an ALL TIME HIGH with us!

Inside CoinDCX’s Business and Strategic Alliances Team

Our Business and Strategic Alliances team drives innovation by forging key
partnerships that enhance our offerings and market reach. We thrive on
collaboration and strategic thinking to create value for CoinDCX and our
partners. If you’re a visionary with a knack for building meaningful alliances,
join us in driving the strategic direction of digital finance.

You need to be a HODLer of these

* Minimum 2-4 years experience in Relationship Management for Investment
related products like Mutual Funds /Life Insurance /General Insurance/
PMS/Fixed Income Products. Cryptocurrency knowledge is a plus.
* Bachelor’s degree in Finance, Economics, Business Administration, or a
related field. Master’s degree preferred.
* Experience in team management or experience as an individual contributor in




terms of setting up new processes
* Robust understanding of financial markets, investment strategies, and risk
management principles.
* Exceptional communication, negotiation, and interpersonal skills.
* Proficiency in data analysis and CRM software.
* Project management skills
* Self-driven and highly ambitious
* Results-oriented & the ability to handle pressure
* Understanding of KYC requirements & Anti-money Laundering policies is
critical
* Knowledge of financial markets, products & competitor offerings to assist
in meaningful dialogue with clients

You will be mining through these tasks

* Client Engagement involves developing and nurturing relationships with VIP
customers who are actively involved in cryptocurrency trading or investment.
This includes maintaining relationships with existing users through multiple
channels such as mailers and phone calls, and sharing knowledge with them about
product updates, new listings, and other relevant information.
* Understanding Client Needs requires conducting in-depth consultations to
comprehend clients' investment goals, risk tolerance, and cryptocurrency
preferences, in order to offer tailored solutions.
* Product Penetration focuses on reviewing product usage among assigned users
and deepening existing relationships by cross-selling CoinDCX’s other products
and services.




* Customer Retention and Revenue involves consistently monitoring trading
volumes within the designated user set and responding promptly to any declines
by taking immediate corrective actions.
* Educational Support entails providing clients with comprehensive
information and insights on various cryptocurrencies, blockchain technology,
market trends, and regulatory updates.
* Customer VoC (Voice of Customer) facilitates seamless communication between
customers and internal stakeholders to relay valuable feedback, enabling
essential product enhancements.
* Collaboration with Internal Teams includes coordinating with departments
such as compliance, product development, marketing, and research to address
client needs and ensure adherence to industry standards and regulations.
* Market Insights involve staying updated with the latest developments in the
cryptocurrency space and sharing these insights and updates with clients.

Are you the one? Our missing block

* You are knowledge-hungry when it comes to VDA and Web3, always eager to
dive deeper and stay ahead in this evolving space.
* The world of Web3 and VDA excites you, fueling your curiosity and driving
you to explore current opportunities within this dynamic landscape.
* You act like an owner, constantly striving for excellence, impact, and
tangible results in everything you do.
* You embrace a ‘We over Me’ mindset, growing individually while fostering
the growth of those around you.
* Change is your catalyst, igniting your passion to build and innovate.
* You think outside the box, unbound by limitations or doubt, always pushing
the boundaries of what’s possible.

📌 Key Account Manager (Third-Party) (Mumbai)
🏢 Business and Strategic Alliances
📍 Mumbai