Location: Chennai, India
Department: QHSE
Role Purpose : The Process Specialist will play a key role in strengthening the
Process Management function by supporting process optimization, standardization,
and governance across the organization. The role focuses on administration and
enhancement of the BIC Process Tool and contributing to the effectiveness of the
Integrated Management System (IMS), enabling operational excellence within
Nordex.

Key Responsibilities

1. BIC Tool Administration & Support

* Perform day-to-day administration of the BIC Process Tool
* Act as the first point of contact for users regarding system-related queries
and issues
* Coordinate with internal IT and external vendors to resolve technical
incidents
* Ensure smooth functioning and accessibility of the tool across the
organization

2. Process Modelling & Management

* Support Process Owners in modelling, documenting, and improving business
processes
* Develop and maintain process diagrams in alignment with organizational
requirements




* Ensure standardization and harmonization of processes across functions
* Maintain the Integrated Management System (IMS) framework

3. Data Management & Reporting

* Administer and monitor BIC master data to ensure accuracy and integrity
* Conduct regular clean-up activities to maintain high data quality standards
* Analyze process-related data and publish insights through dashboards and KPI
reports

4. Training & Stakeholder Engagement

* Deliver training sessions on the BIC tool to users across functions
* Develop, update, and maintain comprehensive training materials
* Support adoption and continuous improvement initiatives within the Process
Community
* Collaborate with stakeholders to drive awareness and usage of standardized
processes

Professional Competencies

* Basic understanding of Process Management concepts (knowledge of BPMN
methodology is an advantage)
* Proficiency in Microsoft Office applications
* Robust verbal and written communication s

📌 Specialist - Process Management (India)
🏢 Nordex Group
📍 India