The job profile for this position is Human Resources Operations Analyst, which is a Band 2 Senior Contributor Career Track Role.
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Purpose
The Human Resources Operations Analyst will provide administrative services to support the APAC Human Resources Operations Team in managing the day-to-day payroll and benefits administration for APAC regions including but not limited to India, Malaysia, Hong Kong, Singapore and Australia.
Key Responsibilities:
Support the Payroll Senior Analysts and Human Resources Operations APAC Lead with the day-to-day administration of payroll across APAC




Being an initial point of contact for employees in relation to the administration of Human Resources systems and demonstrate the confidence and knowledge to bring any queries to a satisfactory and timely resolution
Effectively communicate with our third-party payroll provider to make sure all required settings accurately in the respective Human Resources systems
Maintaining latest employee data in Human Resources including but not limited to payroll system, absence management and time attendance systems, providing guidance to employees and managers as required
Administration of a range of employee benefits including group medical, group life etc for all APAC regions
Responsible for employee’s enquiry relating to payroll, advantages and absence, ensuring compliance with statutory notification and reporting requirements
Provide customer service support to internal and external customers. Support communication tools to enhance understanding of the company's employee value proposition.
Support auditing of benefit and payroll data within the APAC Human Resources Operations Team b

📌 Human Resources Operations Analyst (India)
🏢 The Cigna Group
📍 India