About ZOCA

ZOCA is building products that help businesses simplify their operations, improve customer engagement, and drive growth. As we scale our US SMB business, we are looking for a commercially strong GTM Manager to help build and manage our revenue engine across both Net Recent Business and Existing Customer Revenue.

This is a high-impact leadership role for someone who understands that sustainable growth comes from managing the entire customer revenue lifecycle — from acquiring new customers to retaining and expanding existing ones.

The Role

We are looking for a GTM Manager who will work closely with the leadership team to drive revenue growth across the US SMB segment.

You will have responsibility across both sides of the revenue equation:

Net New Business: Build pipeline, improve sales execution, increase new customer acquisition, and drive ARR growth.

Existing Customer Revenue: Improve GRR and NRR through retention, expansion, customer engagement, and proactive portfolio management.





You will lead and coach a team across Sales and/or Account Management and be responsible for creating a high-performance, metrics-driven GTM organization.

The ideal candidate has 10+ years of experience in SaaS/subscription businesses, strong SMB expertise, and a proven track record of managing teams while delivering against new business, GRR, and NRR targets.

What You'll Own

You will have direct ownership and accountability across:

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Net New ARR / MRR

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New customer acquisition

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Sales pipeline and conversion

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Sales productivity

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GRR – Gross Revenue Retention

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NRR – Net Revenue Retention

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Customer churn

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Expansion revenue

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Upsell and cross-sell

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Team performance and productivity

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Forecast accuracy

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GTM processes and operating cadence

What You'll DoGTM Strategy

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Partner with leadership to define and execute ZOCA's US SMB GTM strategy.

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Develop a clear operating model across new business, retention, and expansion.

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Identify opportunities to im

📌 GTM Manager – US SMB (Bengaluru)
🏢 ZOCAAI Technologies
📍 Bengaluru