Job Description

About ELO House

/n

ELO House runs a portfolio of 100+ furnished homes across 22+ locations in Chennai. Our guests stay for weeks and months — patients and families coming to Chennai for treatment, corporate travellers on projects, and professionals relocating to the city.

/n

Demand comes to us every day. What we hold is finite and constantly changing. This role sits exactly at that intersection.

/n

What This Job Actually Is

/n

This is not a persuasion job. The people who contact us already want a home.

/n

Your job is to find out what a guest genuinely needs, look at what we actually have available, and connect the two — quickly, and often not in the way the guest first imagined. The guest asks for Adyar; the right home for them is in Guindy. The guest asks for ₹35,000; the right answer is ₹45,000 with a reason they accept. Getting that match right, fast, is the entire job.

/n

If you have worked a live inventory — hotel rooms, seats, slots, flats — you already understand this role.

/n

Responsibilities

/n

Matching

/n

/n




- Qualify every enquiry properly before quoting anything: dates, duration, budget, area, number of guests, and the reason for the stay
/n
- Map the requirement against live availability across our portfolio
/n
- Present two or three genuine options, including alternatives to what the guest first asked for, with a explicit reason why each fits
/n
- Redirect location and budget expectations without discounting
/n

/n

Closing

/n

/n
- Own each enquiry end to end, from first message to confirmed booking
/n
- Handle price objections by reframing value — cost per day, inclusions, no brokerage — rather than dropping the rate
/n
- Never end a conversation without a fixed next step: a site visit slot, a callback time, or options sent within the hour
/n
- Coordinate site visits, paperwork, and check-in
/n

/n

Inventory intelligence

/n

/n
- Track availability closely enough to answer without checking twice
/n
- Work with the s

📌 Senior Sales Executive (Tiruchirappalli)
🏢 ELO House
📍 Tiruchirappalli