Description
Apprentice, Sales Support
Location: Noida, India
Duration: 12-Month Apprenticeship
About the Role
Are you looking to develop your career in sales operations and customer support? We are seeking a motivated and detail-oriented Sales Support Apprentice to join our India Higher Education Sales team. This is an excellent opportunity to gain hands-on experience in sales administration, customer support, CRM management, and business operations while working alongside experienced sales professionals.
As a Sales Support Apprentice, you will play a key role in supporting day-to-day sales activities, maintaining accurate customer and sales data, and ensuring a positive experience for both customers and internal stakeholders.
Key Responsibilities
- Support the management of sales opportunities through OneCRM, including lead creation, lead conversion, and prospect updates.
- Maintain accurate customer, account, and sales data to support effective sales operations.
- Assist customers and internal sales teams with account statement requests and related queries.
- Support administrative and operational activities across the India Higher Education Sales team.
- Monitor and update sales records to ensure data quality and accuracy.
- Collaborate with team members to resolve customer requests in a timely and professional manner.
- Help identify process improvements that enhance efficiency and customer experience.
- Ensure assigned tasks are completed within agreed timelines and service levels.
What We're Looking For
- Strong attention to detail and organisational skills.
- Good communication and interpersonal skills.
- A willingness to learn and develop within a sales and customer support environment.
- Basic knowledge of Microsoft Office applications (Excel, Word, Outlook).
- Ability to manage multiple tasks and work effectively within a team.
- Positive attitude, proactive mindset, and eagerness to take on new challenges.
What You'll Gain
- Practical experience w
📌 Apprentice, Sales Support (India)
🏢 Pearson
📍 India