Restaurant Hostess (Front Desk / Guest Relations Executive) - Immediate joiners preferred

Job Summary

A Restaurant Hostess is responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring smooth front-of-house operations. She creates the first and last impression of the restaurant by providing friendly, professional, and productive customer service.

✅ Key Responsibilities

1. Guest Service

Greet guests warmly upon arrival

Smile and maintain positive body language

Answer guest questions politely

Thank guests when leaving

2. Reservations & Seating

Manage bookings and walk-ins

Maintain waiting list

Allocate tables efficiently

Escort guests to tables and provide menus

3. Coordination

Inform servers about new arrivals

Communicate with kitchen/service staff

Balance table rotation to avoid delays

4. Front Desk Management

Answer phone calls and take reservations

Handle takeaway/delivery inquiries (if applicable)

Maintain cleanliness of reception area

5. Customer Handling





Manage complaints calmly

Provide wait-time estimates

Solve minor issues quickly

6. Appearance & Professionalism

Well-groomed and neat uniform

Stand straight and attentive

Maintain polite and soft communication

✅ Skills & Qualifications

Good communication skills (English/local language)

Friendly personality

Basic computer knowledge (POS/reservation system)

Multitasking ability

Patience under pressure

Teamwork skills

✅ Education & Experience

10th / 12th / Diploma / Hotel Management preferred

Freshers or 1–2 years hospitality experience

Training provided by restaurant/hotel

✅ Working Conditions

Shift duty (morning/evening/night)

Standing for long hours

Busy during weekends/holidays

Job Types: Full-time, Fresher

Pay: ₹20,412.83 - ₹30,511.51 per month

Benefits:

- Commuter assistance
- Food provided

Work Location: In person

📌 Restaurant Hostess (India)
🏢 Sazz Kitchen and Lounge - Coimbatore
📍 India