Senior Analyst – Customer Support

Industry: Healthcare Insurance
Profile: Senior Analyst – Customer Support
Location: Gurgaon, Sector 52
Qualification: Graduate
Experience: Minimum 1 Year in Healthcare Customer Support
Salary: Up to ₹30,000 per month
Working Days: 6 Days Working
Job Timings: 9:30 AM – 6:30 PM
Email - [email protected]
Contact - +91-XXXXXXXXXX

Job Responsibilities:

- Handle customer queries related to healthcare insurance services.
- Provide accurate information and support to customers regarding policies, claims, and services.
- Resolve customer issues through calls, emails, and other support channels.
- Coordinate with internal teams for timely resolution of customer concerns.




- Maintain proper records of customer interactions and queries.
- Ensure a high level of customer satisfaction and service quality.

Requirements:

- Graduate in any discipline.
- Minimum 1 year of experience in Healthcare Customer Support.
- Positive communication and customer-handling skills.
- Basic knowledge of healthcare insurance processes.
- Good problem-solving and coordination skills.
- Comfortable working in a 6-day working environment.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Care Executive (India)
🏢 tek shivan inspiring
📍 India