TRAVEL OPERATIONS EXECUTIVEJob Orders | Vouchers | Ground Handling | Guest Experience

Company: Travel Luxis – Thailand-focused DMC
Location: Lucknow, Uttar Pradesh | On-site
Experience: 1–3 Years
Salary: ₹15,000 – ₹20,000/month
Employment Type: Full-time
Joining: Immediate Joiners Preferred

Your Role

A confirmed booking is only the beginning.

As a Travel Operations Executive at Travel Luxis, you will be the person who makes sure everything promised to the guest actually happens smoothly — from the job order and hotel confirmation to airport pickup, sightseeing, transfers and final guest movement.

If you enjoy coordination, follow-ups, travel planning and solving operational problems, this role is for you.

You will work closely with travel agents, hotels, drivers, transport companies, suppliers and our internal Sales & Reservations teams to make every Thailand trip run smoothly.

WHAT YOU WILL ACTUALLY DO

1. Turn Confirmed Bookings Into Ready-to-Operate Trips

Once a booking is confirmed, you will take ownership of the operational preparation.

- Prepare accurate Job Orders from confirmed bookings.
- Check guest names, number of passengers, travel dates and hotel details.
- Verify transfers, sightseeing, activities and inclusions.
- Check special requests and important guest requirements.
- Coordinate with hotels, transport companies, drivers and local suppliers.
- Ensure every service is confirmed before the guest arrives.
- Update the Job Order whenever there is a change.

2. Create Vouchers That Guests Can Trust

You will be responsible for preparing and checking:

- Hotel vouchers
- Airport transfer vouchers
- Sightseeing vouchers
- Activity vouchers
- Other service vouchers

Before sending any voucher, you will verify:





Guest Name → Date → Hotel → Service → Pickup Time → Location → Inclusions

Accuracy matters because a small mistake in operations can affect the guest experience.

3. Own the Ground Handling

This is where the real action happens.

You will coordinate:

- Airport pickups and drops
- Drivers and vehicles
- Pickup timings
- Guest movement
- Sightseeing transfers
- Local suppliers
- Driver instructions
- Last-minute changes

You will also monitor ongoing trips and coordinate quickly whenever there is a delay, change, missed pickup or urgent guest requirement.

4. Be the Follow-Up Person

Travel operations move fast.

You will regularly follow up with:

Hotels → Drivers → Suppliers → Transport Teams → Clients/Agents → Internal Teams

Your job is not simply to send messages — it is to get confirmations and close pending operational tasks.

5. Prepare Tomorrow's Operations Today

Every day, you will review:

- Next-day arrivals
- Airport pickups
- Hotel check-ins/check-outs
- Transfers
- Sightseeing
- Drivers
- Vouchers
- Pending confirmations
- Special guest requirements

The goal is simple:

No last-minute surprises.WHAT WE ARE LOOKING FOR

We are looking for someone who is:

- Rapid with follow-ups
- Detail-oriented
- Comfortable handling multiple bookings
- Good at coordination
- Confident communicating with suppliers and agents
- Good at Excel/Google Sheets
- Calm when things change at the last minute




- Responsible enough to take ownership of an operation
- Interested in building a career in travel operations

You should have:

- 1–3 years of experience in Travel Operations, DMC, Tour Operations or Ground Handling.
- Experience with Job Orders and/or Voucher Preparation is preferred.
- Good communication skills.
- Good knowledge of MS Excel / Google Sheets.
- Strong follow-up and coordination skills.
- Ability to manage multiple tasks simultaneously.
- Willingness to handle time-sensitive operational requirements.
- Immediate joining availability is preferred.

TOOLS YOU'LL WORK WITH

- MS Excel
- Google Sheets
- Email
- WhatsApp
- Google Drive
- Travel / CRM / Operations software

WHY JOIN TRAVEL LUXIS?

At Travel Luxis, you won't just be preparing documents.

You will learn how a Thailand DMC actually operates behind the scenes.

You will get exposure to:

Hotels | Transfers | Sightseeing | Ground Handling | Suppliers | Travel Agents | Guest Coordination | Destination Operations

This role is ideal for someone who wants to grow from an Operations Executive into a strong Travel Operations / DMC professional.

SALARY

₹15,000 – ₹20,000 per month

Salary will depend on experience, operational knowledge and suitability for the role.

JOB DETAILS

Location: Lucknow, Uttar Pradesh
Work Mode: On-site
Employment: Full-time
Experience: 1–3 Years
Joining: Immediate Joiners Preferred

READY TO TAKE OWNERSHIP OF TRAVEL OPERATIONS?

If you are someone who can follow up, coordinate, check details, solve problems and make sure the guest's trip runs smoothly, we'd like to meet you.

Apply now and become part of the Travel Luxis Operations Team.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Travel Operations Executive – Job Orders & Ground Handling (Lucknow)
🏢 TRAVEL LUXIS CO
📍 Lucknow