Job Summary

We are looking for a motivated and organized Back Office Cum Inside Sales Executive to support our sales team and handle day-to-day back-office activities. The candidate will be responsible for managing customer inquiries, preparing quotations, coordinating with customers and internal departments, maintaining sales records, and supporting the sales process from inquiry to order.

Key Responsibilities

- Handle incoming customer inquiries through calls, WhatsApp, email, and other platforms.
- Understand customer requirements and provide suitable product information.
- Generate and follow up on leads received through IndiaMART, CRM, social media, and other sources.
- Prepare quotations, proforma invoices, and other sales-related documents.
- Regularly follow up with customers for quotations, orders, and pending inquiries.
- Coordinate with the production, accounts, dispatch,



and sales teams.
- Maintain customer and lead data accurately in CRM and Excel.
- Update daily sales activities, follow-ups, and lead status.
- Assist the sales team in achieving monthly sales targets.
- Coordinate with customers regarding order status, delivery schedules, and payment follow-ups when required.
- Prepare reports related to sales, inquiries, follow-ups, and conversions.
- Maintain proper documentation and filing of sales records.
- Provide after-sales coordination and basic customer support.
- Perform other sales and back-office responsibilities assigned by management.

Pay: ₹11,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Back Office Executive (India)
🏢 Eagle Engitech
📍 India