A. Active Involvement in Network Deployment and Customer Coordination.

B. Providing Senior level technical support for network-related issues.

C. Planing, Documentations, SoP, Knowledgebase maintenance.

D. Involvement in the Network Architecutre and Reviews

This role involves a mix of Network Project Deployments and Tech Support, monitoring network performance, troubleshooting basic connectivity problems, and escalating complex issues to higher-level support teams to ensure minimal downtime and optimal system performance.

Requirements

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Bachelor’s degree or Diploma in Computer Science, Information Technology, Electronics, or related field.

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Relevant networking certifications (CCNA, CompTIA Network+, etc.) are preferred.

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4+ years of experience in network projects, support or Networking helpdesk environment.

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Experience in handling tickets and working in an SLA-based environment is an advantage.

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Experiecne in Project Deployments, Documentations, SOPs etc

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Good understanding of networking concepts: TCP/IP, DNS, DHCP, VPN, VLAN.

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Knowledge of LAN/WAN technologies.

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Good Knowledge of routers, switches, and firewalls.

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Basic troubleshooting skills for network connectivity issues.

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Strong problem-solving skills.

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Positive analytical thinking ability.

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Basic documentation skills.

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Good verbal and written communication skills.

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Customer-focused mindset.

Benefits

- Competitive salary package

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Performance-based incentives or annual bonus

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Annual salary review

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Paid sick leave

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Paid annual leave

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Public holidays

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Training on networking technologies

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Career growth opportunities to L2 / L3 Network Engineer

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Hands-on exposure to enterprise-level network environments

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Team-building activities

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Employee recognition programs

📌 Senior Network Engineer (Mumbai)
🏢 Immunity Networks & Technologies
📍 Mumbai